Terms of Service
Welcome to Fotofy.ai! These Terms and Conditions ("Terms") govern your use of the Fotofy.ai website and services provided through the site, including payment services facilitated by the Razorpay payment gateway. By using our website, you agree to comply with these Terms. If you do not agree with any part of these Terms, please do not use our services.
1. User Responsibilities
- 1.1. Users must provide accurate and complete information during the registration process.
- 1.2. Users are responsible for maintaining the confidentiality of their account credentials.
- 1.3. Users must comply with all applicable laws and regulations while using the services on Fotofy.ai.
2. Security Measures
- 2.1. Fotofy.ai implements stringent security measures to protect user data and transactions.
- 2.2. Users should ensure their devices and internet connections are secure to prevent unauthorized access.
3. Transaction Limits
- 3.1. There may be limits on the amount and frequency of transactions, as prescribed by regulatory authorities.
- 3.2. Users should be aware of these limits and comply with them.
4. Fees and Charges
- 4.1. Users may be charged fees for using the Razorpay payment services on Fotofy.ai.
- 4.2. All fees will be transparently disclosed to the users before any transactions are completed.
5. Dispute Resolution
- 5.1. Any disputes related to transactions should be reported to Fotofy.ai and Razorpay promptly.
- 5.2. Fotofy.ai and Razorpay will follow a set procedure to investigate and resolve disputes.
6. Data Protection and Privacy
- 6.1. Fotofy.ai will handle user data in compliance with applicable data protection laws.
- 6.2. Users' personal and transaction data will be used only for the purposes specified in our privacy policy.
7. Compliance with Regulatory Requirements
- 7.1. Fotofy.ai adheres to all guidelines and regulations regarding payment services.
- 7.2. Users must also comply with these guidelines while using the services on Fotofy.ai.
8. Modification of Terms
- 8.1. Fotofy.ai reserves the right to modify these Terms at any time.
- 8.2. Users will be notified of any significant changes to the Terms, and continued use of the services constitutes acceptance of the revised Terms.
9. Termination of Services
- 9.1. Fotofy.ai may terminate or suspend user accounts for violation of Terms or regulatory requirements.
- 9.2. Users can also choose to terminate their accounts by following the specified procedure.
10. Refund and Cancellation Policy
- 10.1. Clear policies on refunds and cancellations must be communicated to customers.
- 10.2. Refunds should be processed promptly and in compliance with regulatory guidelines.
11. Prohibited Activities
- 11.1. Users must not use the payment services for illegal or unauthorized activities.
- 11.2. Activities such as money laundering, fraud, and financing of terrorism are strictly prohibited.
12. Chargebacks
- 12.1. Users must follow the specified procedure to raise chargeback claims.
- 12.2. Fotofy.ai and Razorpay will investigate and resolve chargeback claims in accordance with applicable guidelines.
13. Confidentiality
- 13.1. Both Fotofy.ai and users are required to maintain the confidentiality of sensitive information.
- 13.2. Confidential information should not be disclosed to unauthorized parties.
14. User Verification
- 14.1. Users may be required to complete KYC (Know Your Customer) verification as per regulatory norms.
- 14.2. Failure to complete KYC may result in account suspension or termination.
15. Intellectual Property Rights
- 15.1. All intellectual property rights related to Fotofy.ai’s services remain with Fotofy.ai.
- 15.2. Users must not infringe on Fotofy.ai's intellectual property.
16. Indemnification
- 16.1. Users agree to indemnify and hold Fotofy.ai harmless from any claims, damages, or expenses arising from their use of the services.
17. Limitation of Liability
- 17.1. Fotofy.ai's liability is limited to the extent permitted by law.
- 17.2. Fotofy.ai is not liable for any indirect, incidental, or consequential damages.
18. Force Majeure
- 18.1. Fotofy.ai is not responsible for any delay or failure in performance due to circumstances beyond their control, such as natural disasters, war, or internet outages.
19. Governing Law and Jurisdiction
- 19.1. These Terms are governed by the laws of India.
- 19.2. Any disputes will be subject to the jurisdiction of the courts in Bangalore, India.
20. Notices
- 20.1. Any notices or communications required under these Terms will be provided electronically or in writing.
21. Third-Party Services
- 21.1. Fotofy.ai may integrate with third-party services for certain functionalities.
- 21.2. Users must comply with the terms of use of any third-party services used in conjunction with Fotofy.ai.
22. User Consent
- 22.1. By using Fotofy.ai services, users consent to the collection, use, and sharing of their information as described in these Terms and our privacy policy.
23. Account Suspension and Termination
- 23.1. Fotofy.ai reserves the right to suspend or terminate user accounts for breach of Terms or suspicious activities.
- 23.2. Users will be notified of account suspension or termination and the reasons for such actions.
24. Compliance with International Laws
- 24.1. Users must ensure their use of Fotofy.ai services complies with applicable international laws and regulations.
25. User Registration and Account Security
- 25.1. Users must complete the registration process by providing accurate and current information.
- 25.2. Users are responsible for safeguarding their login credentials and must notify Fotofy.ai immediately if they suspect any unauthorized use of their account.
26. Use of Services
- 26.1. Users may only use Fotofy.ai’s services for lawful purposes and in accordance with these Terms.
- 26.2. The services must not be used for transactions related to prohibited goods or services as defined by regulatory bodies.
27. Transaction Processing
- 27.1. Users must authorize each transaction using the methods provided by Razorpay.
- 27.2. Transaction processing times may vary depending on various factors such as the payment method used and the bank's processing capabilities.
28. Fees and Charges
- 28.1. Fotofy.ai may charge fees for its services, which will be communicated to users in advance.
- 28.2. Users agree to pay any applicable fees, which may include transaction fees, service charges, and other related costs.
29. Refunds and Chargebacks
- 29.1. Users must follow the refund policy outlined by the merchants they transact with.
- 29.2. Fotofy.ai will facilitate refunds in accordance with the merchant's policies and regulatory guidelines.
30. User Data and Privacy
- 30.1. Fotofy.ai collects personal and transactional data as necessary to provide its services.
- 30.2. Collected data is used for transaction processing, fraud prevention, and improving service quality.
31. Merchant Obligations
- 31.1. Merchants must provide clear and accurate information about their products or services.
- 31.2. Merchants are responsible for obtaining necessary permissions and licenses to operate their business.
32. Fotofy.ai's Responsibilities
- 32.1. Fotofy.ai strives to ensure its services are available and operational at all times.
- 32.2. Maintenance and upgrades may occasionally result in temporary service interruptions, for which users will be notified in advance.
33. Modification of Terms and Conditions
- 33.1. Fotofy.ai may update these Terms periodically to reflect changes in laws, regulations, or service offerings.
- 33.2. Users will be notified of significant updates, and continued use of the services constitutes acceptance of the revised Terms.
34. Governing Law and Jurisdiction
- 34.1. These Terms are governed by the laws of India.
- 34.2. Any disputes arising from the use of Fotofy.ai's services will be subject to the jurisdiction of the courts in Bangalore, India.
35. Termination and Suspension
- 35.1. Users may terminate their account by providing written notice to Fotofy.ai and following the prescribed procedure.
- 35.2. Fotofy.ai may terminate or suspend user accounts for violations of Terms, regulatory requirements, or suspicious activities.
36. Dispute Resolution
- 36.1. Users are encouraged to resolve disputes informally by contacting Fotofy.ai's customer support.
- 36.2. If informal resolution fails, disputes may be escalated to arbitration or court proceedings as per the governing law.
37. Liability and Indemnity
- 37.1. Fotofy.ai's liability is limited to direct damages caused by its negligence or breach of Terms.
- 37.2. Users agree to indemnify and hold Fotofy.ai harmless from any claims, damages, or expenses arising from their use of the services or violation of Terms.
38. Force Majeure
- 38.1. Fotofy.ai is not responsible for any delay or failure in performance due to events beyond its control, such as natural disasters, war, or internet outages.
39. Communication and Notices
- 39.1. Users agree to receive electronic communications from Fotofy.ai regarding their account and services.
- 39.2. Fotofy.ai will provide timely updates and notifications regarding service changes, security alerts, and other important information.
The limitations and By using Fotofy.ai, you acknowledge that you have read, understood, and agree to these Terms and Conditions. If you have any questions or concerns, please contact us at
projects@growsolutions.in.